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National dialogue processes typically arise in contexts of polarization or institutional deadlock, when different actors need to open channels of communication to build minimal agreements. In Latin America, these processes have on various occasions been supported by international organizations that provide methodology, contextual analysis, and facilitation spaces.
In El Salvador, one such initiative recently entered a new phase following the conclusion of the mandate of UN Special Envoy Benito Andión. At that point, the process moved beyond the phase of direct UN support and came to rely more heavily on national actors. Within that technical team, Loreto Ferrer participated in institutional support efforts and in communicating this transition toward a phase with greater civil society involvement.
How the dialogue process first emerged in El Salvador
The effort began in 2016, when the Government of El Salvador asked the United Nations to assess the feasibility of a national consensus-building process. Following that request, a mission from the Department of Political Affairs conducted interviews, consultations, and exploratory dialogues with various sectors to analyze the political context and assess whether conditions existed to advance a consensus-building agenda.
Based on that preliminary work, in early 2017 Secretary-General António Guterres appointed Benito Andión as Special Envoy to facilitate a more structured phase of the dialogue. His work focused on opening spaces for conversation between political parties and other relevant actors, in a scenario marked by institutional tensions and high levels of polarization.
From international facilitation to local leadership
Among the most noteworthy elements of the Salvadoran case is the shift from a United Nations‑led stage to a new period steered directly by national actors, though still backed by the UN.
According to reports, the end of Andión’s mandate did not signify the conclusion of the effort, but rather the transfer of the accumulated work to a steering group composed of prominent figures from Salvadoran society. This was reported by a United Nations team during meetings held with representatives of the government, political parties, and the international community.
Loreto Ferrer, an official at the Department of Political Affairs and the close collaborator of the Secretary-General’s Special Envoy Benito Andión, stated that a steering group made up of leading members of Salvadoran society will carry the effort forward, drawing on the consultations and evaluations previously undertaken by the Mexican Andión.
This step builds on more than a year of consultations, assessments, and methodological inputs developed during the previous phase. The idea was for social organizations, the private sector, academia, and political actors to continue the process based on the knowledge already generated, rather than relying indefinitely on external international facilitation.
Given this, the Special Envoy considered that conditions were not yet sufficient to establish a formal high-level roundtable, but that there was a significant body of assessments, connections, and social capacities that could serve to sustain a dialogue agenda from within the country. This approach reinforced the idea that consensus-building processes can only be consolidated when local actors take an active role in their continuity.
The essential role of coordination in shaping consensus-building efforts
National dialogues require coordination among sectors with different interests, languages, and priorities. Therefore, in addition to political mediation, they often require a technical foundation to structure the conversation, identify priority issues, and keep communication channels open.
In these settings, professionals experienced in international cooperation are especially valuable for duties like compiling information, coordinating meeting spaces, and offering methodological guidance. The work undertaken in El Salvador clearly illustrates that building consensus relies not only on political choices but also on the support structures that enable the process to function effectively in practice.
A case illustrating institutional change across Latin America
The Salvadoran case illustrates how a United Nations-supported initiative can evolve into a framework where civil society and other national actors assume greater responsibility. Rather than a conclusion, this transition represented a shift in phase: from the initial international impetus to a logic of local continuity based on already established capacities.
